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#86351 - 09/18/07 10:27 AM HP Deskjet 9800 printing problems
Sloane Offline
Greenhorn

Registered: 09/18/07
Posts: 7
I noticed some postings earlier this summer about difficulties printing VW files with the 9800. I am experiencing the same thing. I wait and wait and nothing comes out. When I cancel the print job finally, the printer spits out ten or so pages, some with a line of symbols at the top.
Were there any solutions?
I had an old Canon pinter that worked beautifully until, at 11 years old, just couldn't do it anymore.
Printing 11x17 pdf's from VW files is quite slow too. It is seeming like a printer compatability problem.....

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#86354 - 09/18/07 10:38 AM Re: HP Deskjet 9800 printing problems [Re: Sloane]
Anonymous
Unregistered


What version OS are you using?

What version of VectorWorks are you using?

How large is the file being printed?

When you go to File > Page Size, what size paper is selected? (Does it say One printer page or something else?)

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#86357 - 09/18/07 10:46 AM Re: HP Deskjet 9800 printing problems [Re: ]
Sloane Offline
Greenhorn

Registered: 09/18/07
Posts: 7
Windows XP

VW 12.5.1

File size about 3.8mb

11x17 one page

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#86380 - 09/18/07 12:47 PM Re: HP Deskjet 9800 printing problems [Re: Sloane]
Anonymous
Unregistered


What version printer driver are you using?

Does the dialog say "One Printer Page" or does it say "11x17" in the drop down

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#86473 - 09/19/07 12:12 PM Re: HP Deskjet 9800 printing problems [Re: ]
Sloane Offline
Greenhorn

Registered: 09/18/07
Posts: 7
The driver # is 60.51.544.0 if that tells you anything...

I'm not sure what you mean by "in the drop down".
When I go to Page Setup, I have 1 vertical page by 1 horizontal page and in the Printable Area section 16.35 width by 10.75 height.
The printer setup is set to Tabloid

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#86478 - 09/19/07 12:44 PM Re: HP Deskjet 9800 printing problems [Re: Sloane]
Anonymous
Unregistered


In Page setup, check mark "choose size unavailable in printer setup" and select One printer page

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#86567 - 09/20/07 11:37 AM Re: HP Deskjet 9800 printing problems [Re: ]
Sloane Offline
Greenhorn

Registered: 09/18/07
Posts: 7
Ok, I did this and have been waiting 5 minutes with the printer blinking and the window still open that says "Now printing page 1 of 1".
I cannot work on anything with this window open....
8 minutes - I can't stand it - I'm cancelling.

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#86570 - 09/20/07 12:21 PM Re: HP Deskjet 9800 printing problems [Re: Sloane]
Anonymous
Unregistered


Look around in the print settings to see if you can find a setting for spooling. What is this set to?

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#86571 - 09/20/07 12:21 PM Re: HP Deskjet 9800 printing problems [Re: ]
Anonymous
Unregistered


Do you have "Rasterize Print Output" checked in the print dialog?
If so, do not check this.

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#86597 - 09/20/07 03:19 PM Re: HP Deskjet 9800 printing problems [Re: ]
Sloane Offline
Greenhorn

Registered: 09/18/07
Posts: 7
No, it is not checked.

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#86600 - 09/20/07 03:20 PM Re: HP Deskjet 9800 printing problems [Re: Sloane]
Anonymous
Unregistered


Check the spooling settings..

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#86612 - 09/20/07 04:23 PM Re: HP Deskjet 9800 printing problems [Re: ]
Sloane Offline
Greenhorn

Registered: 09/18/07
Posts: 7
I went into control panel and can report the following:
Under -properties - advanced:
The following options were checked:
Spool print documents so program finishes printing faster.
Start printing immediately
Print spooled documents first
enable advanced printing features

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#86620 - 09/20/07 05:02 PM Re: HP Deskjet 9800 printing problems [Re: Sloane]
Anonymous
Unregistered


Some people have had luck by switching the connection type.

You can find information on how other's worked through using the 9800 here:

http://techboard.nemetschek.net/ubbthrea...=true#Post81181

http://techboard.nemetschek.net/ubbthrea...=true#Post80943

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